For UK delivery, we are now shipping exclusively by courier.  Our UK Economy rate is £ 5.95 and our UK Express rate is £ 7.99.  Both rates cover parcels weighing up to 25kg.

Please allow up to three (3) business days for UK delivery when choosing our UK Express Delivery option and up to five (5) business days when choosing UK Economy Delivery.    Please note that our courier rates do not cover BFPOs, Scottish Islands, Scottish Highlands, or Channel Islands.  There will be an additional charge to send to these destinations.  We do not offer Saturday deliveries at this time.

We are happy to ship internationally and strive to keep shipping fast and affordable.  For parcels being shipped within the EU,  please allow up to ten (10) business days (excluding holidays) for delivery.  Non-EU shipments may take up to thirty (30) days due to customs regulations in those countries.

Orders are shipped daily, Monday through Friday.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.